Right of withdrawal
Right of Withdrawal & Withdrawal Form
A. Right of Withdrawal
Introduction
Consumers are entitled to a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession:
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you, or a third party named by you who is not the carrier, took possession of the last goods. To exercise your right of withdrawal, you must inform us (Melanie Uhles, RockettheSpitz, Bürgermeister-Brecht-Ring 49b, 31246 Ilsede, Germany, Tel.: +4917616529474, E-Mail: info@rocketthespitz.com) of your decision to withdraw from this contract by means of an unequivocal statement (e.g., a letter sent by post or an e-mail). You may use the attached model withdrawal form for this purpose, but it is not mandatory. You may also exercise your right of withdrawal online on our website at https://www.rocketthespitz.com/vertag-widerrufen. If you use this online function, we will communicate to you without delay—on a durable medium (e.g., by e-mail)—an acknowledgment of receipt containing information on the content of the withdrawal declaration as well as the date and time of its receipt. To meet the withdrawal deadline, it is sufficient for you to send the notification regarding the exercise of the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics, and functioning of the goods.
B. Cancellation Form
If you wish to cancel the contract, please fill out this form and return it. To Melanie Uhles RockettheSpitz Bürgermeister-Brecht-Ring 49b 31246 Ilsede Germany Email: info@rocketthespitz.com I hereby cancel (*) the contract concluded by me for the purchase of the following goods (*) / the provision of the following service (*) _______________________________________________________ _______________________________________________________ Ordered on (*) ____________ / received on (*) __________________ ________________________________________________________ Name of consumer ________________________________________________________ Address of consumer ________________________________________________________ Signature of consumer (only if notification is on paper) _________________________ Date (*) Delete as appropriate
Copyright notice: This cancellation policy was created by the specialist lawyers at IT-Recht Kanzlei and is protected by copyright (https://www.it-recht-kanzlei.de) As of: 01.09.2026, 13:29:14
